How to Ride the Bus
Riding the Bus is Easy
When you want to ride the bus, the first step is to decide where you want to go and when you want to get there. 
  • Where do you want to go? Does a bus route serve your destination? Find out by looking at the system map.
  • What day will you be traveling? All fixed routes have bus service Monday through Friday. Some routes also have Saturday service.
  • What time do you need to get there? Buses run from every twenty minutes to every 90 minutes, depending on the route and the time of day.
  • Where do you want to start? Does a bus route operate near where you live? Remember, you can put your bike on the front of the bus!

Bus Routes and Schedules

Each bus route schedule shows when a bus will leave major stops along its route. Since weekday schedules are usually different from Saturday schedules, make sure you’re using the right schedule.

Bear in mind that times shown are approximations. Actual arrival and departure times may vary according to traffic conditions. You should arrive at the bus stop at least five minutes before your bus is scheduled to leave. All information in bus schedules is subject to change. If this is your first time using the bus, call (334) 262-7356 for the most up-to-date information. Check this web site for schedule updates or for a copy of this information in alternate format, call Customer Service at (334))262-7356.

Routes with Alternating Destinations

Some bus routes go to one destination on some trips, and to an alternate destination on other trips. Check the schedules and the sign on the front of the bus to make sure the bus you board is going to your destination.

Payment Options

There are a variety of payment options designed to make paying your fare as convenient and easy as possible. See the Fare page for details.

 

Boarding the Bus

Once you’ve determined which route to take, what time the bus runs, how much it will cost, and where you might have to change buses, you’re ready to climb on board.

MATS Buses operate on the “FLAG SYSTEM” which means you may catch the bus anywhere along the route simply by waving to the operator to signal her/him to stop. You should be at the bus stop at least five minutes before your bus is scheduled to leave.

As the bus approaches, confirm the route number, route name, and direction of travel by checking the sign above the windshield. Signal the operator to stop by waving. Wait until the bus comes to a complete stop and the door opens before you board.

Place your cash (exact change required) in the farebox, or show your Pass to the operator.

Once you’ve paid your fare, move immediately to a vacant seat. Take window seats first. If you must stand, hold on to the railings or seat backs Federal Law requires passengers to remain behind the yellow line for their safety. Stay clear of the doorways, keep the aisles and stairwells clear, and keep your arms, hands, and head inside the bus at all times.

Special Seating

Priority seats for seniors and passengers with disabilities are located behind the operator. Buses also have designated wheelchair areas. When a person in a wheelchair is boarding, people seated near the lift or ramp are required to move to make room for that person.

 

Exiting the Bus

About one block before your destination, signal the operator that you want to get off the bus. To signal your stop, pull the bell cord once or press the rubber strips between the windows.

Please remain seated until the bus comes to a complete stop. Exit through the rear door whenever possible. For your safety, hold on to the door handles until you clear the door. If a person in a wheelchair is exiting, you should exit first.

If you have questions, the bus operator will gladly help, but please try not to distract the operator while the bus is moving. Be sure you don’t leave anything behind when you leave the bus. Thanks for riding!