We’re Here to Help: Customer Service at The-M
Providing support, information, and solutions to keep you moving smoothly through Montgomery.
Hours of Operation
Customer Service Center – Intermodal Center
- Monday – Friday: 8:00 AM – 5:00 PM
- Saturday & Sunday: Closed
- Holidays: Closed (unless otherwise posted)
Locations: 2318 West Fairview Ave. Montgomery, AL 36108 and 495 Molton Street, Montgomery, AL 36104
Phone: (334) 625-2200, (334) 625-4024
Email: info@MontgomeryTransit.com
How We Can Help
- Route & Schedule Assistance
- Trip Planning Help
- Real-Time Service Updates
- Lost & Found
- Fare & Pass Information
- General Transit Inquiries
- Complaints or Compliments
Submit Feedback or a Service Request
Use our online form to report concerns, give compliments, or ask questions.