We’re Here to Help: Customer Service at The-M

Providing support, information, and solutions to keep you moving smoothly through Montgomery.

Hours of Operation

Customer Service Center – Intermodal Center

  • Monday – Friday: 8:00 AM – 5:00 PM
  • Saturday & Sunday: Closed
  • Holidays: Closed (unless otherwise posted)
Locations: 2318 West Fairview Ave. Montgomery, AL 36108  and 495 Molton Street, Montgomery, AL 36104
Phone: (334) 625-2200, (334) 625-4024
Email: info@MontgomeryTransit.com

How We Can Help

  • Route & Schedule Assistance
  • Trip Planning Help
  • Real-Time Service Updates
  • Lost & Found
  • Fare & Pass Information
  • General Transit Inquiries
  • Complaints or Compliments

Submit Feedback or a Service Request

Use our online form to report concerns, give compliments, or ask questions.